SHIPPING POLICY
All floral products or materials are currently available for pick-up only.
FREE pick-up at our studio 30 Wertheim Court Unit 12, Suite 206, Richmond Hill
OR Yonge & 16th Street (exact location will be provided)
Finch TTC Pick-Up -> CAD 10
Home Delivery within 5 km - CAD 15
Home Delivery within 10 km - CAD 25
Once you place an order, we will contact you within 24 hours to confirm the details and arrange a pick-up time, then pay for the delivery fee. The exact location will be provided at that time.
If shipping is required, a quote will be provided separately. Please contact us for more details.
RETURN POLICY
All payments are non-refundable. Customers are responsible for inspecting their products at the time of pickup or upon delivery. If you notice any issues, please notify us immediately.
Returns and replacements may only be processed at the designated pickup location. Please note that products damaged due to customer mishandling are not eligible for return or replacement.
For returns requiring shipping, customers are responsible for all associated shipping costs.
For further assistance, please contact us directly.