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SHIPPING POLICY

All floral products or materials are currently available for pick-up only.

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FREE pick-up at our studio 30 Wertheim Court Unit 12, Suite 206, Richmond Hill

OR Yonge & 16th Street (exact location will be provided)

Finch TTC Pick-Up -> CAD 10

Home Delivery within 5 km - CAD 15

Home Delivery within 10 km - CAD 25

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Once you place an order, we will contact you within 24 hours to confirm the details and arrange a pick-up time, then pay for the delivery fee. The exact location will be provided at that time.​

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If shipping is required, a quote will be provided separately. Please contact us for more details.

RETURN POLICY

All payments are non-refundable. Customers are responsible for inspecting their products at the time of pickup or upon delivery. If you notice any issues, please notify us immediately.

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Returns and replacements may only be processed at the designated pickup location. Please note that products damaged due to customer mishandling are not eligible for return or replacement.

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For returns requiring shipping, customers are responsible for all associated shipping costs.

For further assistance, please contact us directly.

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